Dear ABAPER's this post gives the list of SAP ABAP Project
Real time Questions and Answers which are asked in various interviews by the
top MNC companies. This post definitely
will help the ABAPers who are going to attend interviews with 2+ and 3+
experience. Dear ABAPers refer this post for more details.
SAP ABAP Project Real time Questions
Dear ABAPER's this post gives the list of SAP ABAP Project Real time Questions and Answers which are asked in various interviews by the top MNC companies. This post definitely will help the ABAPers who are going to attend interviews with 2+ and 3+ experience. Dear ABAPers refer this post for more details.
Q).What is Onsite and Offshore?
Onsite :
Is the Client’s Place. Some Functional Consultants and Senior
Technical(ABAP) Consults works here.
Role of Functional Consultants :
a) Functional consultants Customize
the SAP System i.e. Define the Client’s Organization Structure in SAP.
b) The
Functional Consultants Discuss with the End Users and Gather the
requirements and Analyze them and Suggest the already available Solutions in
SAP and train them on the same at end of the Project Implementation
through End User Training.
c) Functional
Consultants Fix the GAPs (The Differences Between the Current
Requirements and the Solutions available in SAP, Because the SAP Solutions may
fit to the User Requirements Exactly.
d) Document
the Above requirement i.e. FS(Functional Specification).
e) Test the
Custom Development with Functional Test Cases and also Prepare the Test
Data .
ODC(Offshore Development Center )
Is the Software Organization which implements SAP for the Clients
.
Ex: Satyam Computers, Infosys, CAP Gemini etc..
Q).What is Issue Log ?
Ans : It is the
Document to Log all the Issues
SNO
|
ISSUE
|
DEVLOPVER
|
RESOLUTION
|
DATE
|
1
|
28.06.07
|
And the Same will be sent to the Onsite for Resolution.
Q). What is Flow of Work in your Project ?
Ans : It
Includes all the area where the ABAPer Involves.
-> Receive the
Functional Specification from Onsite.
-> Either we
receive the FS Directly from the Technical Consultant through Mail or we need
to Download the Same from the Client’s Site If Available.
-> Analyze
the FS and Prepare the Brief and Detailed Technical Specification.
-> Log
the Issues in a Issue Log. (an EXCEL Document to Maintain the
Issues) and Send the same to the onsite.
-> Send
the TS to Onsite for Validation .Start the Coding Simultaneously.
-> Discuss with Onsite people for the Issues Clarification
if the Issues not resolved in time.(When the Issue is not turned back from
Onsite with Solutions in Time).
-> After Completion of the Source Code,Send it for Code
Review and Prepare the other Delivery Documents
-> Rework after Code review and Quality Check and
Complete it.
-> Inform to your team lead about the Completion of
the Same, So that we can ask the Onsite People for Testing.
-> Rework
After Testing if Any.
-> Release
the Custom Development (Corresponding Request No).
Q). Who is your Team Lead , Project Lead, Project Manager ?
Ans : If
Possible, try to gather the Correct information.
If it is Really difficult to gather then give Some other
friends details who can handle the situation effectively.
Q).Explain the Tickets in Support Projects ?
Ans : The
Issues that takes place after Go-Live(Support) are Called Tickets.
Tickets come into Picture in Support Projects Only.
Note :
The Tickets are divided into the below types base on their
Complexity.
1. Critical.
2. Urgent.
3. High.
4. Medium
5. Low.
The response times and resolution times again are defined based on
the clients requirement and the charges and .
1) First
Level Ticketing:
Not severe problem. Routine errors. Mostly handled by Service desk
arrangement of the company (if have one).
Eg:
a) Say Credit limit block in working on certain documents?
b) Pricing Condition Record not found even though conditions are
maintained?
c) Unable to print a delivery document or Packing list?
Note :
In the 4th phase of ASAP Implementation Methodology( i.e.
Final Preparations for GO-LIVE) SAP has clearly specified that a Service desk
needs to be arranged for any sort of Implementation for better handling of
Production errors.
Service desk lies within the client.
2) Second
Level Ticketing:
Some sort of serious problems. Those Could not be solved by
Service Desk. Should be referred to the Service Company .
Eg:
a) Credit Exposure (especially open values) doesn't update
perfectly to KNKK Table.
b) Inter company Billing is taking a wrong value of the
Bill.
c) Need a new order type to handle reservation process
d) New product has been added to our selling range. Need to
include this into SAP. (Material Masters, Division attachments, Stock Handling
etc.)
3) Third Level Ticketing:
Problems could not be solved by both of the above, are referred to
Online Service Support (OSS) of SAP Itself.
SAP tries to solve the Problem, sometimes by providing the perfect
OSS Notes, fits to the error and rarely SAP logs into our Servers (via remote
log-on)for post mortem the problem.
(The Medical check-up client, connections,
Login id and Passwords stuff are to be provided to SAP whenever they need or at
the time of opening OSS Message.)
There are lots of OSS Notes on each issue, SAP Top Notes and Notes
explaining about the process of raising a OSS Message.
Sometimes SAP Charges to the client / Service company depending on
the Agreement made at the time of buying License from SAP.
Eg:
1) Business Transaction for the Currency 'EUR' is not possible.
Check OSS Note - This comes at the time of making Billing.
2) Transaction MMPI- Periods cannot be opened – See OSS Note.There are many other examples on
the issue.
4) Fourth Level Ticketing:
Where rarely, problems reach this level.
Those problem needs may be re-engineering of the business process
due to change in the Business strategy. Up gradation to new Version.
Previous Posts:
For More Real Time Interview Questions See Below Posts
Dear Friends if you know any other real time questions please share in below comment box.
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